Refund Policy for Digital Products
Refund Window: We offer a refund on our digital products within 5-7 days of the purchase date. We believe this period allows sufficient time to evaluate the product's value and functionality.
Eligibility for Refund:
Refunds are granted under the following conditions:
Non-Delivery: If you do not receive the digital product within the specified delivery timeframe.
Product Discrepancy: If the product significantly differs from its description or demonstrative materials provided on our website.
Major Defects: If the product contains critical operational defects that hinder its intended use.
Non-Refundable Circumstances:
Refunds will NOT be issued in the following scenarios:
Change of Mind: If you change your mind after purchase.
Accidental Purchase: For purchases made unintentionally.
Minor Dissatisfaction: For minor issues that do not affect the overall functionality of the product.
Extensive Use: If the product has been extensively used or downloaded multiple times.
Proof of Issue: To process a refund request, customers are required to provide a valid reason and, where applicable, evidence of the issue (e.g., screenshots or detailed descriptions).
Refund Processing:
Upon approval, refunds will be processed within a specified number of days and credited via the original payment method.
We will notify you once the refund process has been initiated.
Alternatives to Refunds: Where appropriate, we may offer an exchange or credit for another product as an alternative to a refund.
Requesting a Refund: To request a refund, please contact us at [Contact Information/Refund Request Form Link], providing your order details and the reason for the request.
Policy Updates: This refund policy is subject to change. We encourage customers to review it periodically.